en:wiki:contacts:envoimessage

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en:wiki:contacts:envoimessage [2025/06/24 19:16] – créée - modification externe 127.0.0.1en:wiki:contacts:envoimessage [2026/10/23 21:27] (Version actuelle) – Automatic push translation eneuville
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-====== Send an email, post, or SMS =====+====== Send a message (email, letter or text message) =====
  
 +You can send a template email, letter or text message directly to any selected contact.
  
-Via Gestan, you can directly send a standard email, standard letter, or standard SMS to any selected contact.+These template messages use a system of placeholders to personalise them with the relevant data. For example, you can include %CONTACT_NAME% in the body of your message, which will be replaced by the contact’s name when the message is generated (see [[en:wiki:comm:motscle|]] keywords).
  
-In these standard messages, a system of keywords allows them to be personalized with the corresponding data. For example, you can put %CONTACT_NAME% in the body of your message, which will be replaced by the contact name when generating the message (see [[en:wiki:comm:motscle|mots-cles]]).+=== From the contact list ===
  
-===== Mail-type =====+You can send an email using the <badge>1</badge> in the contact list,
  
-{{:fr:wiki:contacts:envoimsg_02.png?nolink|}}+{{fr:wiki:contacts:envoimsg_01.png?nolink|}}
  
-The window allows you to configure the email to send.+or via the context menu in the contact list.
  
-The **To**, **CC**, and **CCI** fields are intended for recipient addresses, clear copy, and hidden (invisible) copy.+{{fr:wiki:contacts:envoimsg_02.png?nolink|}}
  
-The **PJ** field indicates the path of the possible attachment. You can open this attachment, for checking before sending, by right-clicking on the field. You can add as many attachments as you want (within any size limits imposed by your ISP). 
  
-It is possible to specify that the email has a **high priority** and/or request a **read confirmation** or an **acknowledgment of receipt** from the recipient (the recipient may, however, refuse to send it to you). send).+=== From the list of quotations, invoices, etc. ===
  
-If the **copy** box is checked, the copy of the email is sent to the sending user's email address.+Similarly, you can send a message to the contact associated with the document from the list of purchase or sales documents.
  
-If the **memo** box is checked, a "mail" action is stored in the contact folder, memorizing the characteristics and text of the email sent. 
  
-{{:fr:wiki:contacts:envoimsg_05.png?nolink|}}+=== From the list of actions and the list of interventions ===
  
-The context menu of the **PJ** field allows you to automatically add all or part of the documents linked to the contact, and/or to the products in the room, as attachments to the email.+Similarly, you can send a message to the associated contact from the list of actions and the list of interventions.
  
 +===== Send an email =====
  
-===== Standard mail =====+{{fr:wiki:contacts:envoimsg_06.png?nolink|}}
  
 +This window allows you to configure the email to be sent.
  
-{{:fr:wiki:contacts:envoimsg_01.png?nolink|}}+The button <badge>1</badge> allows you to set the email’s special features: priority, read receipt, and delivery confirmation.
  
-The **Business/Personal/Billing/Delivery** selector allows you to select the address to be taken into account for the selected contact.+The fields **To**, **CC**, and **CCI** are for the ‘To’, ‘CC’ and ‘BCC’ (blind carbon copy) fields.
  
-If the **memo** box is checked, a "mail" action is stored in the contact's folder, memorizing the characteristics and text of the mail sent.+If the **CC** is ticked, a copy of the email is sent to the sender’s email address.
  
-Check boxes: +If the **memo** box is ticked, an ‘email’ action is stored in the contact’s file, recording the details and text of the email sent.
-   * **without N/Ref**: allows you not to print the "N/Ref" line +
-   * **without tracking**: allows you not to print the “Followed by” line +
-   * **without address**: allows you not to print the address: you can therefore use standard letters for any document other than a letter, such as for example an internship agreement or a sworn certificate, documents which do not necessarily have to adopt the standard formatting of a letter. +
-   * **without header** and **without footer** allow you not to edit a header and/or footer. Very useful if you are using pre-printed paper.+
  
-===== SMS type =====+The **Attachment** field shows the path to any attachment. You can open this attachment to check it before sending by right-clicking on the field. You can add as many attachments as you like (within any size limits imposed by your ISP). The context menu for the **Attachment** field below allows you to automatically add all or some of the documents linked to the contact, and/or to the products in the document, as email attachments.
  
-{{:fr:wiki:contacts:envoimsg_03.png?nolink|}} 
  
-To send SMS, you must have opened an SMS sending account with a provider.+{{fr:wiki:contacts:envoimsg_05.png?nolink|}}
  
-Depending on the boxes checked, the selected phones will be displayed in the **Recipients** area. 
  
-Clicking on the **Validate** button sends the **Message** area by SMS.+===== Send an e===
  
 +{{fr:wiki:contacts:envoimsg_07.png?nolink|}}
 +
 +The selector **Business/Personal/Invoicing/Delivery** allows you to select the address to be used for the selected contact.
 +
 +If the **memo** is ticked, a ‘letter’ action is stored in the contact’s file, recording the details and text of the letter sent.
 +
 +The tick boxes:
 +  * **No Ref No** : prevents the ‘Ref. No.’ line from being printed
 +  * **No tracking** : prevents the ‘Tracked by’ line from being printed
 +  * **No address** : prevents the address from being printed: this allows you to use letter templates for any document other than a letter, such as an internship agreement or a sworn statement, which do not necessarily need to follow the standard letter format. 
 +  * **without a letterhead** and **without footer** allow you to omit the header and/or footer. Very useful if you are using pre-printed paper.
 +
 +===== Send an SMS =====
 +
 +{{fr:wiki:contacts:envoimsg_08.png?nolink|}}
 +
 +To send text messages, you must either have set up a text messaging account with a provider and [[en:wiki:parametrage:sms|configure Gestan for that SMS provider]], or use the <ignore>[[https://manuel.gestan.fr/doku.php?id=fr:addonsnonmigre:envoisms|</ignore>Envoi</ignore><ignore>]], which allows you to use the text message allowance included in your mobile phone contract.
 +
 +Depending on which boxes are ticked, the selected phones will be displayed in the **Recipients**field.
 +
 +Click the **Confirm** button sends the **Message** via SMS.
 +
 +\\ \\ 
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-{{:wiki:tags:voir_aussi.gif?nolink |}}**Other "Contacts" articles**+ℹ️ **Other "Contacts" articles** 
 + 
 +<nspages fr:wiki:contacts -nbCol=2 -textPages="" -h1 -r -simpleLineBreak > 
 + 
 + 
  
-<nspages en:wiki:contacts -nbCol=2 -textPages="" -h1 -r -simpleLineBreak > 
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